Cancellation Policy
We understand sometimes unexpected situations arise so we try be as understanding as possible and examine each situation on an individual basis.
Dive Courses
We do not offer refunds on any used or unused portions of our courses. Courses may be transferred to another person, or under special circumstances can be used towards in-store credit. We understand sometimes things happen, so please contact us if you have an issue and we will do our best to work with you and figure something out!
Course prices will be honored for 1 year from the purchase date, afterwards any price increases will apply and price difference will need to be paid prior to taking the course.
Open Water Evening Course
Evening 1: 7 Days Notice ($100 No Show/Late Cancellation Fee)
Evenings 2-5: 24 Hours Notice ($50 No Show/Late Cancellation Fee)
Ocean Dives:Â 5 Days ($100 No Show/Late Cancellation Fee)
Rescheduling missed ocean dives during the summer will be on a stand by basis.
Open Water Weekend/Daytime Courses
Pool Sessions: 14 Days Notice ($200 No Show/Late Cancellation Fee, unless we are able to fill your spot)
Ocean Dives: 5 Days ($100 No Show/Late Cancellation Fee)
Rescheduling missed ocean dives during the summer will be on a stand by basis.
Intro to Scuba and Refresher Courses
48 Hours Notice ($50 No Show/Late Cancellation Fee)
All Other Scuba Courses (Advanced, Rescue, Specialty Courses)
Pool Sessions: 7 Days ($100 No Show/Late Cancellation Fee)
Ocean Dives: 5 Days ($100 No Show/Late Cancellation Fee)
Rescheduling missed ocean dives during the summer will be on a stand by basis.
Private Courses
Pool Sessions: 30 Days ($100 No Show/Late Cancellation Fee)
Ocean Dives: 7 Days ($100 No Show/Late Cancellation Fee)
Kids Camp
Notice Required: 30 Days
Any cancellations with less than 30 days notice will result of forfeiture of camp, unless we can fill your space.
If we are able to fill the spot, full credit will be given towards a different date
Freediving Courses
Notice Required: 7 Days
Late Cancellation Fee: $100
Less than 24 Hours / No Show Fee: $200
Dive Trips
We do not offer refunds on any trips. Trips may be transferred to another person or under special circumstances can be used towards in-store credit. In most cases late cancellation leads to forfeiting of the amount paid towards the trip, unless we are able to fill your spot.
Local Safari's
Notice Required: 5 Days
Late Cancellation Fee: Full Value of the trip will be forfeited, but rental gear will be credited
Less than 24 Hours / No Show Fee: Full value of the trip + any rental gear paid for will be forfeited.
Sunshine Coast
Notice Required: 7 Days
Late Cancellation Fee: Full Value of the trip will be lost, but rental gear will be credited
Less than 24 Hours / No Show Fee: Full value of the trip + any rental gear paid for.
Howe Sound Boat Dives / Vancouver Island Day Trips
Notice Required: 14 Days
Late Cancellation Fee: Full Value of the trip will be lost, but rental gear will be credited
Less than 24 Hours / No Show Fee: Full value of the trip + any rental gear paid for.
Multi-Day Trips
Notice Required: 30 Days
Late Cancellation Fee: Full Value of the trip will be lost, but rental gear will be credited
Less than 24 Hours / No Show Fee: Full value of the trip + any rental gear paid for.



