We understand sometimes unexpected situations arise so we try be as understanding as possible and examine each situation on an individual basis.
Notice Required: 24 Hours
Less than 24 Hours / No Show Fee: $25
Notice Required: 7 Day Notice
Late Cancellation Fee: $75
Less than 24 Hours / No Show Fee: $150
Notice Required: 48 Hours
Late Cancellation Fee: May be up to $50 depending on the circumstances
Less than 24 Hours / No Show Fee: $100
Notice Required: 30 Days
Late Cancellation Fee: Up to $100 fee may be charged if we have booked the pool and are unable to cancel it.
Less than 24 Hours / No Show Fee: $200
Notice Required: 3 Days
Late Cancellation Fee: $50/day
Less than 24 Hours / No Show Fee: $100 per day
Notice Required: 7 Days
Late Cancellation Fee: $100
Less than 24 Hours / No Show Fee: Full cost of camp will be forfeited
We do not offer refunds on any trips. Trips may be transferred to another person or under special circumstances can be used towards in-store credit. In most cases late cancellation leads to forfeiting of the amount paid towards the trip, unless we are able to fill your spot.
Notice Required: 3 Days
Late Cancellation Fee: Full Value of the trip will be lost, but rental gear will be credited
Less than 24 Hours / No Show Fee: Full value of the trip + any rental gear paid for.
If we are able to fill your spot, full in-store credit will be given.
Notice Required: 7 Days
Late Cancellation Fee: Full Value of the trip will be lost, but rental gear will be credited
Less than 24 Hours / No Show Fee: Full value of the trip + any rental gear paid for.
If we are able to fill your spot, full in-store credit will be given.
Notice Required: 14 Days
Late Cancellation Fee: Full Value of the trip will be lost, but rental gear will be credited
Less than 24 Hours / No Show Fee: Full value of the trip + any rental gear paid for.
If we are able to fill your spot, full in-store credit will be given.
All deposits and trip payments are non-refundable. Cancellation policy will vary depending on the trip. Please contact us for more details.